BalGokul Foods deals in food items, which are non-returnable for hygiene and safety reasons, as per Indian consumer guidelines.
Order Cancellation
- Orders can be cancelled only before dispatch.
- Once dispatched, cancellation requests will not be accepted.
Refund Eligibility
Refunds will be processed only in cases of:
- Wrong product delivered
- Damaged product at delivery
- Missing items
Proof (photos/videos) must be shared within 24 hours of delivery.
Refund Process
- Approved refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method.
Non-Refundable Cases
- Change of mind
- Taste preference
- Delay due to incorrect address provided by customer
Business Information
Business Name: BalGokul Foods
Contact Email: support@balgokulfoods.in
Phone: +91 70414 65365
Address: G-1206, Titanium City Center Mall, B-207 Road, Prahlad Nagar, Ahmedabad, Gujarat 380015, India